WARRANTY & PARTS ADMINSTRATOR (ROWRAH)

Our Busy Service department at our Rowrah site is looking for Warranty & Parts Administrator

To work between our workshop, parts and service team.

To come into a roll of supporting our aftersales business with the day to day customer handling & administrative activities within our parts, warranty and service departments.

You will be taking calls, ordering parts, speaking to customers, coordinating warranty and aftersales programmes including data input , monitoring stock levels, preparing logistics shipments and more…

This job is for a customer focused, well organised and methodical person who can work under pressure and be part of a team delivering our renowned customer focussed vehicle ownership experience.

 

Attributes of benefit –

Customer service experience and understanding of customer focussed procedures

Attention to detail and good organisational skills

Good knowledge of IT and Windows based systems with a keen eye for data input and computer driven reporting tools

Knowledge or past experience of claims handling and asset management

A confident and professional telephone manner

An experience of working in a retail or aftersales setting

An ability to work to timeframes and be comfortable in a fast paced working environment

An ability to adapt to new situations as they develop and work as a team to achieve a positive outcome for our customers and our business.

 

An excellent remuneration package is negotiable for the right person.

If you are interested, then please email your CV to Jason Edgar, General Manager  @ jason@jedgar.co.uk

All applications will be treated in strict confidence.